FAQ

We proudly offer worldwide shipping! However, due to logistical constraints, we are currently unable to ship to some remote areas and specific locations within Asia. For the most accurate information, please check our complete Shipping Policy or contact us before ordering.

We offer two transparent shipping options to fit your needs:

• Standard Shipping (Most Popular): A flat rate of $12.95. Your order is processed in 1-2 business days and shipped via DHL or FedEx. Delivery typically takes 10-15 business days after shipping.
• Free Shipping: Available on all orders of $50 or more. Your order is processed in 1-2 business days and shipped via EMS. Delivery typically takes 15-25 business days after shipping.

All times are estimates in business days and do not include customs clearance.

Depending on your country’s regulations, you may be responsible for applicable import duties, taxes, or customs fees. These charges are not included in the item price or shipping cost and are levied by your local authorities. We recommend checking with your local customs office for more information.

Once your order ships from our warehouse in Lincoln, US, you will receive a second email containing your tracking number and a link to monitor its journey directly with the carrier (DHL, FedEx, or EMS).

RSH Decor Store specializes in stylish, quality home furnishings designed to help you create your dream space. Our curated collections include:

• Indoor & Outdoor Decor: From plush Area Rugs and cozy Bedding Sets to durable All-weather Wicker Patio Furniture.
• Low-Maintenance Style: A wide range of Artificial Greenery and Plants for timeless beauty without the upkeep.
• Room Essentials: Complete your look with Bathroom Accessories, Bar Stools, Bedroom Furniture, Candles & Home Fragrances, and more.

Our products blend Scandinavian-inspired design with honest value, perfect for students, families, and global customers alike.

Yes! Our All-weather Wicker Patio Furniture is specifically designed to withstand the elements. Made from durable, weather-resistant materials, it’s perfect for creating a beautiful outdoor oasis that lasts.

We want you to be confident in your decor choices. If an item isn’t perfect for your space, you can return it within 15 days of delivery. Please initiate the return through our Returns Center, and we’ll guide you through the simple, hassle-free process. For full conditions and details (such as item condition requirements), please see our Returns Policy.

Once we receive your returned item and inspect its condition, we will process your refund. Please allow 5-10 business days for the refund to be credited back to your original payment method.

We accept all major credit cards and secure online payment methods: Visa, MasterCard, JCB, and PayPal.

Absolutely. We use industry-standard encryption and secure payment gateways to ensure all your financial information is protected. We do not store your full payment details on our servers.

Our home base is at 540 Spring Street, Lincoln, US 62656. All orders are carefully prepared and shipped from our US warehouse.

We’re here for anyone looking to create a home that tells their story. Whether you’re a student setting up your first apartment, a family refreshing your living room, or a global customer curating your personal oasis, we provide transparent service and reliable delivery for your home decor journey.